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 Interactive Teller Machines (ITMs)

Innovation remains a top priority here at Great River Federal Credit Union. Our team members are purposeful about watching trends and learning about technology advancements. We also make sure we are listening to our members and moving into a more customizable banking experience. That’s why we have installed Interactive Teller Machines at six of our branches!

Interactive Teller Machine

What are ITMs?

ITMs combine the traditional functionality of an ATM, while offering greater self-service opportunities, and the ability to speak with a Live Teller if needed.

When & How Can I Speak with a Live Teller?

  • Monday – Friday: 8:00 – 6:00 PM CST and Saturday: 9:00 AM – 1:00 PM
  • Press Help on Bottom of Screen to Call for Assisted Transactions
  • No Card or PIN Required with Teller Assisted Transactions

How Can Live Tellers/Assisted Transactions Help Me?

  • Larger Cash Withdrawals and Deposits
    • Anything Above Card Limit (Generally $500)
    • Avoids Automatic Hold on Funds Over $225
  • Change of Address
  • Travel Notices
  • Cash Withdrawals Over Card Limits (Typically $500)
  • Visa Payments
  • Loan Payments

What a Live Teller CAN’T Do Through an ITM

  • Print Corporate Checks
  • Accept/Dispense Coin
  • Issue/Service Savings Bonds
  • Accept Foreign Checks/Currency
  • Credit Card Cash Advances
  • Assist with IRA Transactions
  • Notary Services

Can I Use It as an ATM Too?

  • YES! ITMs Function as an ATM All Day, Every Day!
  • CO-Op Network and MoneyPass Cards can be used Surcharge Free. This Includes All Great River Issued Cards.
  • Withdrawal Limits Imposed for PIN-Based Transactions
  • Deposit Up to 50 Checks Per Transaction