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Contact

We would love to hear from you! On this page, you will find our hours of operation, branch addresses, ATM locations, safe deposit box locations, and helpful phone numbers.

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Here’s How to Find Us

St. Cloud, MN Branch

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Hours

Lobby
M-F: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed

Drive-Up
M-F: 8:00 AM – 6:00 PM
Saturday & Sunday: Closed

Numbers

Sauk Rapids, MN Branch

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Hours

Lobby
M-F: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM

Drive-Up
M-F: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM

Numbers

Waite Park, MN Branch

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Hours

Lobby
M-F: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed

Drive-Up
M-F: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM

Numbers

Sartell, MN Branch

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Hours

Lobby
M-F: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM

Numbers

Address

1725 Pine Cone Road South
Sartell, MN 56377

(Inside the Coborn’s Superstore)

Foley, MN Branch

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Hours

Lobby
M-F: 10:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM

Address

161 Glen Street
Foley, MN 56329

(Inside Coborn’s)

Sauk Centre, MN Branch

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Hours

Lobby
M-F: 10:00 AM – 6:00 PM
Saturday: 9:00 AM –1:00 PM

Address

214 12th St S
PO Box 29
Sauk Centre, MN 56378

(Inside Coborn’s)

Big Lake, MN

Branch

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Hours

Lobby
M-F: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed

Drive-Up ITM with Live Teller Assistance
M-F: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM

Address

18146 198th Ave
Big Lake, MN 55309

Minot, ND Branch

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Hours

Lobby
M-F: 9:00 AM – 4:30 PM

Drive-Up
M-F: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM

Numbers

Niles, MI Branch

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Hours (EST)

Lobby
M-F: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 1:00 PM

February 6th – 10th: Lobby is open by appointment only due to construction for our upcoming remodel.

Drive-Up
M & F: 8:30 AM – 5:30 PM
Tues – Th: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 1:00 PM

Numbers

Virtual Branch

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Hours (CST)

M-F: 9:00 AM – 5:00 PM
Saturday: 9:00 AM –1:00 PM

Email

[email protected]

*If you send us email, do not include any personal sensitive information in your message, such as social security numbers, account numbers, etc. Regular email is not secure.  We already have this information in your records. If we need more information, we will call you.

Numbers

Go Live

Automated Phone Banking

Enjoy thousands of Surcharge Free ATMs Worldwide. We are a part of two ATM networks.

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We Joined CO-OP Shared Branching.

Great River FCU members have worldwide access to over 5,400 shared branches to cash checks, make deposits, and withdraw money wherever they go!

GRFCU Owned ATMs

 

Helpful Numbers

Lost/Stolen Cards

Fraud Response Numbers

Cardholders may receive calls from our Fraud Department if transactions on their GRFCU Credit/Debit cards fall outside of “normal” spending patterns.

 

  • Credit Card Fraud and Fraud Claim Updates – 1.800.600.5249
  • Debit Card Update on Current Fraud Case – 1.320.252.5393
  • Debit Card Disputes – 1.866.279.1399
    (Monday – Friday 6:00AM-6:00PM Central time. You can leave a voicemail during after hours.)

 Card Services

Credit Cards

Debit Cards

 Department Fax

  • Loan Fax | 320.203.1635
  • Real Estate Fax | 320.258.3177

Observed Holidays & Closures

  • Monday, January 2 – New Year’s Day (Observed)
  • Monday, January 16 – Martin Luther King Jr. Birthday
  • Monday, February 20 – President’s Day
  • Monday, May 29 – Memorial Day
  • Monday, June 19 – Juneteenth National Independence Day
  • Tuesday, July 4 – Independence Day
  • Monday, September 4 – Labor Day
  • Monday, October 9 – Columbus Day/Indigenous People Day
  • Friday, November 10 – Veteran’s Day (Observed)
  • Saturday, November 11 – Veteran’s Day
  • Thursday, November 23 – Thanksgiving Day
  • Monday, December 25 – Christmas Day

Safe Deposit Boxes

St. Cloud Branch:

  • 3×5 Box – $25.00 Annual Fee
  • 5×5 Box – $30.00
  • 3×10 Box – $35.00
  • 5×10 Box – $45.00

Sauk Rapids Branch:

  • 3×5 Box – $25.00 Annual Fee
  • 3×10 Box – $35.00
  • 5×10 Box – $45.00

If you need to report a complaint to the Board Supervisory Committee please email [email protected].

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