Contact
We would love to hear from you! On this page, you will find our hours of operation, branch addresses, ATM locations, safe deposit box locations, and helpful phone numbers.
Here’s How to Find Us
St. Cloud, MN Branch
Hours
Lobby
M-F: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Drive-Up
M-F: 8:00 AM – 6:00 PM
Saturday & Sunday: Closed
Numbers
Phone
320.252.5393
1.888.211.5393 (Toll Free)
Fax
320.252.4595
Sauk Rapids, MN Branch
Hours
Lobby
M-F: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Drive-Up
M-F: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Numbers
Phone
320.252.5393
1.888.211.5393 (Toll Free)
Fax
320.252.0500
Waite Park, MN Branch
Hours
Lobby
M-F: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Drive-Up
M-F: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Numbers
Phone
320.252.5393
1.888.211.5393 (Toll Free)
Fax
320.258.5394
Sartell, MN Branch
Hours
Lobby
M-F: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Numbers
Phone
320.252.5393
1.888.211.5393 (Toll Free)
Fax
320.202.7311
Address
1725 Pine Cone Road South
Sartell, MN 56377
(Inside the Coborn’s Superstore)
Foley, MN Branch
Hours
Lobby
M-F: 10:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Numbers
Address
161 Glen Street
Foley, MN 56329
(Inside Coborn’s)
Sauk Centre, MN Branch
Hours
Lobby
M-F: 10:00 AM – 6:00 PM
Saturday: 9:00 AM –1:00 PM
Numbers
Address
214 12th St S
Suite 2
Sauk Centre, MN 56378
(Inside Coborn’s)
Big Lake, MN
Branch
Hours
Lobby
M-F: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Drive-Up ITM with Live Teller Assistance
M-F: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Numbers
Address
18146 198th Ave
Big Lake, MN 55309
Minot, ND Branch
Hours
Lobby
M-F: 9:00 AM – 4:30 PM
Drive-Up
M-F: 8:00 AM – 5:30 PM
Saturday: 9:00 AM – 12:00 PM
Numbers
Phone
320.252.5393
1.888.211.5393 (Toll Free)
Fax
701.852.4311
Niles, MI Branch
Hours (EST)
Lobby
Monday & Friday:
8:30 AM – 5:30 PM
T-Th: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 1:00 PM
Drive-Up
Closed due to remodel.
Numbers
Lending Center
Hours
By Appointment Only
Virtual Branch
Hours (CST)
M-F: 8:00 AM – 5:00 PM
Saturday: 9:00 AM –1:00 PM
*If you send us email, do not include any personal sensitive information in your message, such as social security numbers, account numbers, etc. Regular email is not secure. We already have this information in your records. If we need more information, we will call you.
Numbers
Phone
320.252.5393
1.888.211.5393 (Toll Free)
Fax
320.252.4595
Go Live
Automated Phone Banking
Local
1.320.656.1064
Toll-Free
1.888.287.0898
Enjoy thousands of Surcharge Free ATMs Worldwide. We are a part of two ATM networks.
We Joined CO-OP Shared Branching.
Great River FCU members have worldwide access to over 5,400 shared branches to cash checks, make deposits, and withdraw money wherever they go!
Great River Owned ATMs
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Great River Branches
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St. Cloud Hospital
-
CentraCare Health Plaza- Woodlands Entrance
-
Sartell Coborn’s Superstore
Helpful Numbers
Lost/Stolen Cards
- 24/7 ATM/Debit Card – 1.833.933.1681
- ATM/Debit Card Outside the US – 1.812.647.9794
- Visa Credit Card – 1.320.252.5393
- Visa Credit Card after hours – 1.866.839.3485
- Gift Card | 1.866.244.5360
- Money Orders | 1.320.252.5393
Fraud Response Numbers
Cardholders may receive calls from our Fraud Department if transactions on their GRFCU Credit/Debit cards fall outside of “normal” spending patterns.
- Credit Card Fraud and Fraud Claim Updates – 1.800.600.5249
- Debit Card Update on Current Fraud Case – 1.320.252.5393
- Debit Card Disputes – 1.866.279.1399
(Monday – Friday 6:00AM-6:00PM Central time. You can leave a voicemail during after hours.)
Card Services
- During Business Hours Debit & Credit Support – 1.320.252.5393
Credit Cards
- EZ Card Unlock – 1.866.604.0380
- Credit Card Activation – 1.800.543.5073
- Outside the US Card Activation – 1.727.570.4888
- 24/7 Customer Service – 1.866.820.6793
Debit Cards
- 24/7 Debit Card Call Center – 1.501.246.8497
- Outside the US Customer Service – 1.866.207.9154
- Request a new Pin – 1.877.205.1454
- Debit Card Activation – 1.877.205.1454
Department Fax
- Loan Fax | 320.203.1635
- Real Estate Fax | 320.258.3177
Observed Holidays & Closures
- Monday, January 2 – New Year’s Day (Observed)
- Monday, January 16 – Martin Luther King Jr. Birthday
- Monday, February 20 – President’s Day
- Monday, May 29 – Memorial Day
- Monday, June 19 – Juneteenth National Independence Day
- Tuesday, July 4 – Independence Day
- Monday, September 4 – Labor Day
- Monday, October 9 – Columbus Day/Indigenous People Day
- Friday, November 10 – Veteran’s Day (Observed)
- Saturday, November 11 – Veteran’s Day
- Thursday, November 23 – Thanksgiving Day
- Monday, December 25 – Christmas Day
Safe Deposit Boxes
St. Cloud Branch:
- 3×5 Box – $25.00 Annual Fee
- 5×5 Box – $30.00
- 3×10 Box – $35.00
- 5×10 Box – $45.00
Sauk Rapids Branch:
- 3×5 Box – $25.00 Annual Fee
- 3×10 Box – $35.00
- 5×10 Box – $45.00
Niles Branch:
- 5×5 Box – $40
- 3×10 Box – $50
If you need to report a complaint to the Board Supervisory Committee please email [email protected].
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