Contact
We would love to hear from you! On this page, you will find our hours of operation, branch addresses, ATM locations, safe deposit box locations, and helpful phone numbers.
Here’s How to Find Us
St. Cloud Branch
Hours
Lobby
M-F: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Drive-Up
M-F: 8:00 AM – 6:00 PM
Saturday & Sunday: Closed
Numbers
Phone
320.252.5393
1.888.211.5393 (Toll Free)
Fax
320.252.4595
Sauk Rapids Branch
Hours
Lobby
M-F: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Drive-Up
M-F: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Numbers
Phone
320.252.5393
1.888.211.5393 (Toll Free)
Fax
320.252.0500
Waite Park Branch
Hours
Lobby
M-F: 9:00 AM – 5:00 PM
Drive-Up
M-F: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Numbers
Phone
320.252.5393
1.888.211.5393 (Toll Free)
Fax
320.258.5394
Sartell Branch
Hours
Lobby
M-F: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Numbers
Phone
320.252.5393
1.888.211.5393 (Toll Free)
Fax
320.202.7311
Address
1725 Pine Cone Road South
Sartell, MN 56377
(Inside the Coborn’s Superstore)
Foley Branch
Hours
Lobby
M-F: 10:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Numbers
Address
161 Glen Street
Foley, MN 56329
(Inside Coborn’s )
Virtual Branch
Hours
M-F: 9:00 AM – 5:00 PM
Saturday: 9:00 AM –1:00 PM
Numbers
Phone
320.252.5393
1.888.211.5393 (Toll Free)
Fax
320.252.4595
Automated Phone Banking
Local
1.320.656.1064
Toll-Free
1.888.287.0898
*If you send us email, do not include any personal sensitive information in your message, such as social security numbers, account numbers, etc. Regular email is not secure. We already have this information in your records. If we need more information, we will call you.
Sauk Centre – Coming Soon!
Big Lake – Coming Soon!
Members have access to 5,600 Branches & 30,000 ATMs! Let us explain.
We joined CO-OP Shared Branching and the ATM Network. That means as a member of Great River FCU, you now have nationwide access to over 5,600 shared branches to cash checks, make deposits, and withdraw money wherever you go! That’s not all, the CO-OP ATM Network has nearly 30,000 ATMs nationwide you can use for FREE! Use the search bar to find a shared branch or ATM. More information about the CO-OP here.
GRFCU Owned ATMs
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GRFCU Branches
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St. Cloud Hospital
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CentraCare Health Plaza- Woodlands Entrance
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Sartell Coborn’s Superstore
Search for an ATM or Shared Branch
Helpful Numbers
Lost/Stolen Cards
- 24/7 ATM/Debit Card – 1.833.933.1681
- ATM/Debit Card Outside the US – 1.812.647.9794
- Visa Credit Card – 1.320.252.5393
- Visa Credit Card after hours – 1.866.839.3485
- Gift Card | 1.866.244.5360
- Money Orders | 1.320.252.5393
Fraud Response Numbers
Cardholders may receive calls from our Fraud Department if transactions on their GRFCU Credit/Debit cards fall outside of “normal” spending patterns.
- Credit Card Fraud and Fraud Claim Updates – 1.800.600.5249
- Debit Card Update on Current Fraud Case – 1.320.252.5393
- Debit Card Disputes – 1.866.279.1399
(Monday – Friday 6:00AM-6:00PM Central time. You can leave a voicemail during after hours.)
Card Services
- During Business Hours Debit & Credit Support – 1.320.252.5393
Credit Cards
- EZ Card Unlock – 1.866.604.0380
- Credit Card Activation – 1.800.543.5073
- Outside the US Card Activation – 1.727.570.4888
- 24/7 Customer Service – 1.866.839.3409
Debit Cards
- 24/7 Debit Card Call Center – 1.501.246.8497
- Outside the US Customer Service – 1.866.207.9154
- Request a new Pin – 1.877.205.1454
- Debit Card Activation – 1.877.205.1454
Department Fax
- Loan Fax | 320.203.1635
- Real Estate Fax | 320.258.3177
Observed Holidays & Closures
- Friday, January 1 – New Year’s Day
- Monday, January 18 – Martin Luther King Jr. Birthday
- Monday, February 15 – President’s Day
- Monday, May 31 – Memorial Day
- Monday, July 5 – Independence Day Observed
- Monday, September 6 – Labor Day
- Monday, October 11 – Columbus Day
- Thursday November 11 – Veteran’s Day
- Thursday, November 25 – Thanksgiving Day
- Friday, December 24 – Christmas Day Observed
- Saturday, December 25 – Christmas Day
- Friday, December 31 – New Year’s Day Observed
Safe Deposit Boxes
St. Cloud Branch:
- 3×5 Box – $25.00 Annual Fee
- 5×5 Box – $30.00
- 3×10 Box – $35.00
- 5×10 Box – $45.00
Sauk Rapids Branch:
- 3×5 Box – $25.00 Annual Fee
- 3×10 Box – $35.00
- 5×10 Box – $45.00
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Your story may bring you here in celebration, because of exciting future plans, or a life changing event. Maybe you are struggling and looking for help, or perhaps going to the credit union is an errand in your day. All of these stories matter to us!