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U&I Care Award

We have an incredible team of individuals at Great River Federal Credit Union. We created the U&I Care Award to highlight all of the great things that they do to exemplify our core values while making a difference in the lives of our members, community, and co-workers.

We Value…


I will care and collaborate.


I will be your solution advocate.


I will support and participate.


I will be honest and present.


I will treat you with respect.


I will take ownership.

The U&I Care Award is a peer chosen award given quarterly.

Let’s meet Chelsea, our 4th Quarter Winner.

Q & A with Chelsea

Favorite thing about working at the Credit Union?
That my main priority is to help members and that it never be anything different. 

What do you enjoy doing in your free time?
I like to read.

Fun fact about yourself?
My eating habits are always a topic of conversation.

Do you have a favorite quote? What is it?

“In the midst of chaos, there is also opportunity” -Sun Tzu

Donation of Winner’s Choosing

As a part of the award, the Credit Union will donate $50 to the organization of the winner’s choosing, on their behalf. This quarter $50 will be donated to: Great River Rotary of Sauk Rapids. The mission of the Great River Rotary of Sauk Rapids and Sartell is to provide service to others, promote integrity, and advance world understanding, goodwill, and peace through its fellowship of business, professional, and community leaders.


Kate Lauer

Nomination 1:

I would like to nominate Chelsea Jacobson

She fulfills these core values by:

Unity: Caring about her team and wanting the best for them. She wants to educate us on all products and services and be able to have flowing conversations with every person.

Innovation: She provides solutions to 99.9% of problems. If Chelsea doesn’t know the answer off the top of her head, she will work with you and the member to find a solution. She advocates for you and wants to see you succeed.

Community: She supports everyone on her team and provides you with the resources and time to expand your knowledge. She takes the time to teach you until you fully understand what you want to work on.

Authenticity: She is honest with you. She will tell you how it is but also teach you in the process. Chelsea is always there when you need her. A good way to describe her is that she is dependable.

Relationships: She treats everyone with respect and forms a special bond with everyone. She is a friend but also a boss. She knows when and how to be your friend and when to be your boss. Those lines never cross.

Empowerment: Chelsea takes ownership of her mistakes and turns them into learning opportunities for her team or others involved.

Chelsea is a great boss, and she strives for her team to be well rounded. I wouldn’t be where I am today if it weren’t for her. She is an outstanding mentor and exceptional manager.

Nominator: Kylie Schmidt

New Accounts Member Advisor

Nomination 2:

I nominate Chelsea Jacobson for the U&I CARE award.

Chelsea very efficiently reached out to a member from Sauk Centre that had requested financial counseling to help her repair past credit and financial mishaps. Chelsea was willing to make the long journey to Sauk Centre to meet with the member and assist her in setting financial goals and to begin setting up a plan to get her to that goal. Chelsea respectfully continues to empower the member to reach her financial goals without feeling humiliated!

Chelsea is always available to help when needed. It doesn’t matter if it is one of her fellow branch managers, her Sauk Rapids team, my Sauk Centre team, or a member, she will help you find the answer to your question or solution to your problem. She shares resources that she finds useful with all the branches and helps us to make sense of it all. Her Authenticity shines bright with her honesty and her unique self!

Nominator: Cara Lewis

Sauk Centre Branch Manager