Go Live – Video Chat
Banking on the go, matters.
Video chat with Member Advisors in real time.
See a familiar face! Our local Member Advisors are ready to help you via Great River Go Live, during business hours. Utilize our secure video chat on your personal device in the comfort of your home. Your feedback matters. At end of your visit, we invite you to take a survey about your Go Live experience.
Become a Member of Great River FCU
Obtain a Loan
Sign & Send Secure Documents
Member Service
- Transaction/statement questions
- Transfer funds
- Name changes
- Adding account types: Checking, Money Fund, Share Certificates (for requests with funds on deposit only)
- IRA and HSA questions
- Adding/removing joint owners
- Changing account types
- Order Debit Cards or Checks
- Fraud assistance
- Online/Mobile Banking assistance
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New Peer-to-Peer Transfer Service – Coming Soon!
- Money Management assistance
- External Transfers assistance
- Remote Deposit Capture assistance
- Bill Pay assistance
Android Users
Great River Go Live is available for Android devices. Download the app on the Playstore.
Apple Users
Great River Go Live app is available for iPhone and iPad. Download from the Apple Store.
Open A Kids Account Using Go Live
& GET $50*
Kids 12 & under receive additional benefits as part of the Marvin League!
*$50 bonus for qualifying minor account will be deposited at or around the 15th of the month following 60 days after account opening. Account must not be negative at the time of the bonus deposit. New member must not have had a previous membership at GRFCU to qualify. Must open an account via Great River Go Live. Cannot be combined with any other offer. Subject to change or cancel without notice.
Frequently Asked Questions
Q: How do I get started?
A: You can start by going to this link: https://videobanking.greatriverfcu.org/
Or you can download the “Great River Go Live” app on the Playstore or Apple Store.
Q: Which browsers are best?
A: Google Chrome is fully supported.
FireFox and Safari are supported, but there are some feature limitations.
Internet Explorer is not supported.
Q: How will you verify my identity?
A: Security Matters! A Member Advisor will verify your identity. We encourage you to have your photo ID nearby to speed up the identity verification process.
Q: What happens if we get disconnected?
A: Reliability Matters! But if there is an issue during your chat video or audio connections, you can call a Member Advisor at 320.252.5393.
Q: Should I disable my pop up blocker?
A: If you have a pop up blocker enabled, you will likely receive an alert asking you to disable it. It is safe to do so for this application. After your chat you can reinstate the pop up blocker.
Technology Matters!
Digital Banking
We’ve made it easy to take your banking with you on the go with online banking and our mobile app.
Phone Banking
Monitor your account 24 hours a day, seven days a week from home, work, or even on vacation.
BECOME A MEMBER
Your story may bring you here in celebration, because of exciting future plans, or a life changing event. Maybe you are struggling and looking for help, or perhaps going to the credit union is an errand in your day. All of these stories matter to us!