Great River Go Live

Introducing Great River Go Live

BANKING ON THE GO MATTERS!

Video chat with Member Advisors in real time!


With Great River Go Live You Can:

Become a Member

Obtain a Loan

Open an Account

Sign & Send Secure Documents

Member Service

• Transaction/Statement questions

• Transfer funds

• Name changes

• Adding account account types: Checking, Money Fund, Share Certificates (for requests with funds on deposit only)

• IRA and HSA questions

• Adding/removing joint owners

• Changing account types – moving from College to Classic/Premier or vice versa

• Ordering cards/working with the cards team for more escalated issues

• Fraud Assistance

• Online/Mobile Banking assistance

• Order Checks

• Popmoney®  Assistance

• Money Management Assistance

• External Transfers Assistance

• Remote Deposit Capture Assistance

• Bill payment Assistance

Features:

• Chat in real-time with a banking expert. It’s safe, secure, and convenient

• Sign and send documents securely without leaving the app. Use the camera to upload documents like your ID, loan title, and more.

• Smooth user interface

• Know where your spot is in line while you’re waiting for your Member Advisor.

• Review us. After your call provide feedback to the Great River FCU team. We want to hear from you.


Open a kids account online
*$50 bonus for qualifying minor account will be deposited at or around the 15th of the month following 60 days after account opening. Account must not be negative at the time of the bonus deposit. New member must not have had a previous membership at GRFCU to qualify. Must open an account with Great River Go Live. Cannot be combined with any other offer. Subject to change or cancel without notice.

Video Chat with a Member Advisor Today!

PCs using Chrome: https://videobanking.greatriverfcu.org/

App available for Android Mobile Devices

App available for Apple Mobile Devices


Frequently Asked Questions

Q: What browsers are best?

A: Google Chrome is fully supported.
FireFox and Safari are supported, but there are some feature limitations.
Internet Explorer is not supported.

Q: How will you verify my identity?

A: Security Matters! A Member Advisor will verify your identity. We encourage you to have your photo ID nearby to speed up the identity verification process.

Q: What happens if we get disconnected?

A: Reliability Matters! But if there is an issue during your chat video or audio connections, you can call a Member Advisor at 320.252.5393.

Q: Should I disable my pop up blocker?

A: If you have a pop up blocker enabled, you will likely receive an alert asking you to disable it. It is safe to do so for this application. After your chat you can reinstate the pop up blocker.