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GRFCU NEWS

COVID-19 UPDATES

As of March 1, 2021

We have always prioritized the safety of our members, and in these uncertain times, it is no different. Due to the lowered numbers in Covid-19 cases in our area, we have made the decision that beginning March 1, 2021, we are opening all branch lobbies. See branch hours.

While we enjoy seeing all of you in person, we encourage you to continually use our digital banking options to manage your finances whenever possible.

Our team has and will continue to follow CDC guidelines while doing our due diligence with sanitizing, tracing, and monitoring, as required.

We’d like to THANK YOU for your patience and understanding as we continue to provide you with the financial services that matter.

For everyone’s protection, we have:

  • Plexiglass shields at teller stations, signage, and floor stickers.
  • Safe Work Playbook implemented that includes sanitizing protocol, capacity and distancing guidelines, as well as health monitoring and reporting.  Our team is fully trained. 
  • Continuing with remote work for our team members, whenever possible.

Our team is here to support you and we will continue to monitor updates and adjust accordingly.  If you have any questions or concerns, you may contact our Call Center at 320.252.5393 or email [email protected]. 

For additional information about COVID-19, visit the Centers for Disease Control and Prevention (CDC).

Financial Assistance

With schools and businesses closing in order to “flatten the curve”, we understand that many members may be facing financial hardship.  If you have or will be faced with financial burdens because of COVID-19, please reach out to our team for help.  This could be in the form of deferred or reduced payments on your Great River loans.  We have many solutions and are here for you. 

For Members with Student Choice Loan

Student Choice has developed an option for those impacted by COVID-19 in which they may qualify for a 3 month forbearance.  If this applies to you, please contact Student Choice: 800.723.2210 or visit https://greatriverfcu.studentchoice.org/ and click on “Impacted by the Coronavirus Pandemic? We’re here to help” for further information.

Branch Hours

Visit our contact page to stay up to date with our branch hours and openings.

Digital Banking

You can bank from your phone or computer with our online and mobile banking features. 

Phone Banking

You can call our automated phone service for your banking needs.

Go Live - Video Chat

Video Chat with Member Advisors in real time!

Thank you for your membership with Great River, and please contact us with any questions you may have.

Newsletter

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You are eligible to join Great River Federal Credit Union if you live, work, worship, volunteer, or attend school in Benton, Sherburne, or Stearns county.