Contact Us

Contact Us

Our Local Communities Matter! 

We would love to hear from you! On this page you will find our contact information, branch addresses, ATM locations, safe deposit box locations, and other helpful phone numbers.

Phone Numbers

Main Phone | 320.252.5393

 

Toll Free | 1.888.211.5393

 

Phone Banking | 320.656.1064
or  1.888.287.0898

 

 

Call Center

HOURS
Monday-Friday : 9:00 AM-5:00 PM
Saturday: 9:00 AM-1:00 PM

 

memberservice@greatriverfcu.org

*If you send us email, do not include any personal sensitive information in your message, such as social security numbers, account numbers, etc. Regular email is not secure.  We already have this information in your records. If we need more information, we will call you.

 

 

Fax Numbers

Main Fax | 320.252.4595

Sauk Rapids Fax | 320.252.0500

Waite Park Fax | 320.258.5394

Sartell Fax | 320.202.7311

Loan Fax | 320.203.1635

Real Estate Fax | 320.258.3177

Bookkeeping Fax | 320.258.3023

Lost/Stolen Cards

ATM/Debit Card | 1.800.528.2273

Visa Credit Card | 1.866.839.3485

Gift Card | 1.866.244.5360

Travelers Checks | 1.800.221.7282

Money Orders | 1.800.542.3590

Lost/Stolen Debit Cards | 800.528.2273

 

 

Fraud Response Numbers

Cardholders may receive calls from our Fraud Department if transactions on their GRFCU Credit/Debit cards fall outside of “normal” spending patterns.  The Fraud Department will issue you a case number that needs to be provided when responding to the following numbers:

ATM/Debit Card | 1.800.808.6402
Credit Card Fraud | 866.839.3485
After Hours Credit Card Support | 1.866.820.6793
After Hours Debit Cards Support | 866.664.9364
During Business Hours Credit Card Support | 1.320.252.5393
During Business Hours Debit Card Support  | 1.320.252.5393

 

 


Our Locations & Hours

 For information about how Great River FCU is adapting to COVID-19 while serving our members visit: https://www.greatriverfcu.org/covid-19/

ST. CLOUD

Lobby Hours

 Monday – Friday
9:00 AM – 5:00 PM
Saturday & Sunday
Closed

 

Drive-Up Hours

Monday – Friday
8:00 AM – 6:00 PM
Saturday & Sunday
Closed

 

Safe Deposit boxes are available at this location.
Learn more…

 

 


Sauk Rapids

Lobby Hours

 Monday – Friday
9:00 AM – 5:00 PM
Lobby Closed Saturdays Until Further Notice Due to COVID-19 Precautions

 

Drive-Up Hours

Monday – Friday
8:00 AM – 6:00 PM
Saturday 
9:00 AM – 1:00 PM

 

Safe Deposit boxes are available at this location.
Learn more…

 

 


Waite Park

Lobby Hours

Monday – Friday
9:00 AM – 5:00 PM
Saturday & Sunday
Closed

 

Drive-Up Hours

Monday – Friday
8:00 AM – 6:00 PM
Saturday 
9:00 AM – 1:00 PM

 

 


Sartell

Closed until Fall 2020
due to Construction
 


 

 


Big Lake Location Coming Soon In 2020!

Our new Big Lake branch will be located right off of Highway 10, near the Northstar Metro Transit station in Big Lake.


ATM Locations

Members can use our ATMs at each of our branches, St. Cloud Hospital, CentraCare Health Plaza-Woodlands Entrance, and any ATM in the Co-op ATM Network free of charge. Find an in-network ATM near you using the search tool below. 

*College Accounts (Ages 18 – 23) may use foreign ATMs eight times per month, free of charge.

ATM Locator
Zip:

St. Cloud Hospital
(1406 6th Ave N, St Cloud, MN 56303)

CentraCare Health Plaza- Woodlands Entrance
(1900 Centracare Cir, St Cloud, MN 56303)

Co-op Network ATMs – Use over 30,000 ATMs nationwide for FREE!
(Find Locations here)


Observed Holidays & Closures

  • Saturday, July 4  – Independence Day
  • Monday, September  – Labor Day
  • Monday, October 12  – Columbus Day
  • Wednesday, November 11  – Veteran’s Day
  • Thursday, November 26  – Thanksgiving Day
  • Thursday, December 24  – Christmas Eve – Closing at 1pm
  • Friday, December 25  – Christmas Day
  • Thursday, December 31  – New Year’s Eve – Closing at 1pm

 

Safe Deposit Boxes

We have two locations with Safe Deposit Boxes: St. Cloud and Sauk Rapids.

 

St. Cloud Boxes:

  • 3×5 Box – $25.00 Annual
  • 5×5 Box – $30.00 Annual
  • 3×10 Box – $35.00 Annual
  • 5×10 Box – $45.00 Annual

 

Sauk Rapids Boxes:

  • 3×5 Box – $25.00 Annual
  • 3×10 Box – $35.00 Annual
  • 5×10 Box – $45.00 Annual

GRFCU Routing Number:  291975672