Contact Us

Contact Us

Our Local Communities Matter! 

We would love to hear from you! On this page you will find our contact information, branch addresses, ATM locations, safe deposit box locations, and other helpful phone numbers.

Phone Numbers

Main Phone | 320.252.5393

 

Toll Free | 1.888.211.5393

 

Phone Banking | 320.656.1064
or  1.888.287.0898

 

 

Call Center

HOURS
Monday-Friday : 9:00 AM-5:00 PM
Saturday: 9:00 AM-1:00 PM

 

memberservice@greatriverfcu.org

*If you send us email, do not include any personal sensitive information in your message, such as social security numbers, account numbers, etc. Regular email is not secure.  We already have this information in your records. If we need more information, we will call you.

 

 

Fax Numbers

Main Fax | 320.252.4595

Sauk Rapids Fax | 320.252.0500

Waite Park Fax | 320.258.5394

Sartell Fax | 320.202.7311

Loan Fax | 320.203.1635

Real Estate Fax | 320.258.3177

Bookkeeping Fax | 320.258.3023

Lost/Stolen Cards

ATM/Debit Card | 1.800.528.2273

Visa Credit Card | 1.866.839.3485

Gift Card | 1.866.244.5360

Money Orders | 1.800.542.3590

Lost/Stolen Debit Cards | 800.528.2273

 

 

Fraud Response Numbers

Cardholders may receive calls from our Fraud Department if transactions on their GRFCU Credit/Debit cards fall outside of “normal” spending patterns.  The Fraud Department will issue you a case number that needs to be provided when responding to the following numbers:

ATM/Debit Card | 1.800.808.6402
Credit Card Fraud | 866.839.3485
After Hours Credit Card Support | 1.866.820.6793
After Hours Debit Cards Support | 866.664.9364
During Business Hours Credit Card Support | 1.320.252.5393
During Business Hours Debit Card Support  | 1.320.252.5393

 

 


Our Locations & Hours

 For information about how Great River FCU is adapting to COVID-19 while serving our members visit: https://www.greatriverfcu.org/covid-19/

ST. CLOUD

Effective 11/21/2020

Lobby- Closed

 Monday – Friday
9:00 AM – 5:00 PM
Saturday & Sunday
Closed

 

Drive-Up- Open

Monday – Friday
8:00 AM – 6:00 PM
Saturday & Sunday
Closed

 

Call 320.252.5393 to make appointments for:

  • Coin Counting
  • Large withdrawals
  • Loan Appointments
  • New Account Appointments
  • Safe Deposit Box Access- Learn more

 

 


Sauk Rapids

Effective 11/21/2020

Lobby- Closed

Monday – Friday
9:00 AM – 5:00 PM
Saturday
9:00AM-1:00 PM

 

Drive-Up- Open

Monday – Friday
8:00 AM – 6:00 PM
Saturday 
9:00 AM-1:00 PM

 

Call 320.252.5393 to make appointments for:

  • Coin Counting
  • Large withdrawals
  • Loan Appointments
  • New Account Appointments
  • Safe Deposit Box Access- Learn more

 

 


Waite Park

Effective 11/21/2020

Lobby- Closed

Monday – Friday
9:00 AM – 5:00 PM
Saturday
9:00AM-1:00 PM

 

Drive-Up- Open

Monday – Friday
8:00 AM – 6:00 PM
Saturday
9:00 AM-1:00 PM

 

Call 320.252.5393 to make appointments for:

  • Coin Counting
  • Large withdrawals
  • Loan Appointments
  • New Account Appointments

 


Sartell

Lobby- Remains Open

Monday – Friday
9:00 AM – 6:00 PM
Saturday
9:00AM-1:00 PM



 

 


Foley Location Coming Soon In Spring of 2021!

It’s true. We are coming to FOLEY! Construction will start soon on our new branch inside the Coborn’s grocery store!
This is a wonderful community and we are proud to soon be a bigger part of it.

 

161 Glen St, Foley, MN 56329

Contact Us 1

Big Lake Location Coming Soon In Summer of 2021!

Our new Big Lake branch will be located right off of Highway 10, near the Northstar Metro Transit station in Big Lake

(next to the Big Lake Area Veterinary Hospital).

18146 198th Ave, Big Lake, MN 55309

Contact Us 2

ATM Locations

Members can use our ATMs at each of our branches, St. Cloud Hospital, CentraCare Health Plaza-Woodlands Entrance, and any ATM in the Co-op ATM Network free of charge. Find an in-network ATM near you using the search tool below. 

*College Accounts (Ages 18 – 23) may use foreign ATMs eight times per month, free of charge.

ATM Locator
Zip:

St. Cloud Hospital
(1406 6th Ave N, St Cloud, MN 56303)

CentraCare Health Plaza- Woodlands Entrance
(1900 Centracare Cir, St Cloud, MN 56303)

Co-op Network ATMs – Use over 30,000 ATMs nationwide for FREE!
(Find Locations here)


2021 Observed Holidays & Closures

  • Friday, January 1 – New Year’s Day
  • Monday, January 18 – Martin Luther King Jr. Birthday
  • Monday, February 15 – President’s Day
  • Monday, May 31 – Memorial Day
  • Monday, July 5 – Independence Day Observed 
  • Monday, September 6 – Labor Day
  • Monday, October 11 – Columbus Day
  • Thursday November 11 – Veteran’s Day
  • Thursday, November 25 – Thanksgiving Day
  • Friday,  December 24 – Christmas Day Observed 
  • Saturday, December 25 – Christmas Day
  • Friday, December 31 – New Year’s Day Observed

 

Safe Deposit Boxes

We have two locations with Safe Deposit Boxes: St. Cloud and Sauk Rapids.

 

St. Cloud Boxes:

  • 3×5 Box – $25.00 Annual
  • 5×5 Box – $30.00 Annual
  • 3×10 Box – $35.00 Annual
  • 5×10 Box – $45.00 Annual

 

Sauk Rapids Boxes:

  • 3×5 Box – $25.00 Annual
  • 3×10 Box – $35.00 Annual
  • 5×10 Box – $45.00 Annual

GRFCU Routing Number:  291975672