Contact Us

Contact Us

Our Local Communities Matter! 

Locations, Contact Information, and Business Hours

We would love to hear from you! Contact us or stop into any of our branches!

GRFCU Routing Number:  291975672

 

Get in touch with us:

Main Phone | 320.252.5393

Toll Free | 1-888-211-5393

Call 24 / Phone Banking | 320.656.1064 or 1-888-287-0898

Member Service Email | memberservice@greatriverfcu.org

*If you send us email, do not include any personal sensitive information in your message, such as social security numbers, account numbers, etc. Regular email is not secure.  We already have this information in your records. If we need more information, we will call you.*

 

ST. CLOUD

1532 West St. Germain Street
St. Cloud, MN 56301

Lobby Hours
Monday – Friday
9:00 AM – 5:00 PM
Saturday & Sunday
Closed

Drive Up Hours
Monday – Friday
8:00 AM – 6:00 PM
Saturday & Sunday
Closed

 

Sauk Rapids

4 North 2nd Avenue
Sauk Rapids, MN 56379

Lobby Hours
Monday – Friday
9:00 AM – 5:00 PM
Saturday
9:00 AM – 1:00 PM

Drive Up Hours
Monday – Friday
8:00 AM – 6:00 PM
Saturday
9:00 AM – 1:00 PM

 

Waite Park

206 First Street South
Waite Park, MN 56387

Lobby Hours
Monday – Friday

9:00 AM – 5:00 PM
Saturday & Sunday
Closed

Drive Up Hours
Monday – Friday

8:00 AM – 6:00 PM
Saturday
9:00 AM – 1:00 PM

 

Sartell

Coborn’s Superstore
1725 Pine Cone Road South
Sartell, MN 56377

Lobby Hours
Monday – Friday
9:00 AM – 6:00 PM
Saturday
9:00 AM – 1:00 PM

 

Big Lake Location Coming Soon In 2020!

Our new Big Lake branch will be located right off of Highway 10, near the Northstar Metro Transit station in Big Lake.


 

Observed 2020 Holidays and Closures:

Monday, January 20  – Martin Luther King Jr. Day

Saturday, February 1 – New Core Upgrades

Monday, February 17  – President’s Day

Monday, May 25  – Memorial Day

Saturday, July 4  – Independence Day

Monday, September  – Labor Day

Monday, October 12  – Columbus Day

Wednesday, November 11  – Veteran’s Day

Thursday, November 26  – Thanksgiving Day

Thursday, December 24  – Christmas Eve – Closing at 1pm

Friday, December 25  – Christmas Day

Thursday, December 31  – New Year’s Eve – Closing at 1pm

 

 

ATM Locations

There are free ATM’s at each of our branches, as well as the following places:

ATM Locator
Zip:

-Members may use these ATM’s free of charge.

-College Accounts (Ages 18 – 23) may use foreign ATM’s eight times per month, free of charge.

 

Safe Deposit Boxes

We have two locations with Safety Deposit Boxes: St. Cloud and Sauk Rapids

St. Cloud Boxes:

  • 3×5 Box – $25.00 Annual
  • 5×5 Box – $30.00 Annual
  • 3×10 Box – $35.00 Annual
  • 5×10 Box – $45.00 Annual

Sauk Rapids Boxes:

  • 3×5 Box – $25.00 Annual
  • 3×10 Box – $35.00 Annual
  • 5×10 Box – $45.00 Annual

 

Lost/Stolen Cards

  • ATM/Debit Card- 1-800-472-3272

  • Visa Credit Card- 1-800-449-7728

  • Gift Card- 1-866-244-5360

  • Travelers Checks- 1-800-221-7282

  • Money Orders- 1-800-542-3590

 

Fraud Response Numbers

Cardholders may receive calls from our Fraud Department if transactions on their GRFCU Credit/Debit cards fall outside of “normal” spending patterns.  The Fraud Department will issue you a case number that needs to be provided when responding to the following numbers:

  • ATM/Debit Card – 1-844-508-6724

  • Visa Credit Card- 1-888-918-7313

 

Fax Numbers

Main Fax | 320.252.4595

Sauk Rapids Fax | 320.252.0500

Waite Park Fax | 320.258.5394

Sartell Fax | 320.202.7311

Loan Fax | 320.203.1635

Real Estate Fax | 320.258.3177

Bookkeeping Fax | 320.258.3023